Connect WhatsApp and Telegram to Zoho CRM or Bitrix24, link every inbound and outbound message to a CRM record, and reply automatically with a trainable AI agent. No WhatsApp Business API required.
✓ No credit card · ✓ No WhatsApp Business API · ✓ Setup in minutes
Works with leading CRM and messaging tools
Channels, CRMs and artificial intelligence, all in one system that talks to itself.
WhatsApp and Telegram in one list; a channel badge shows where each message came from. Tag conversations, assign them to reps, manage them by status. Multiple reps share one number and the sender is always clear.
Two-way with Zoho, Bitrix24 and HubSpot; automatic record creation for unknown numbers, owner sync.
A RAG agent fed by your own knowledge base; suggestion, semi-automatic and fully automatic modes.
Message volume, first response time, rep performance and AI answer/handoff rates.
Multi-tenant data isolation, token-based access, encrypted transfer and regular backups.
No technical knowledge needed.
Authorize your Zoho, Bitrix24 or HubSpot account in one click; your users come in automatically.
Agents connect WhatsApp/Telegram via QR; the number is active in minutes.
Start messaging; turn on the AI agent whenever you like.
You do not need to change your CRM; FlexInbox sits inside the system you already use.
Open a WhatsApp/Telegram chat directly from the Contacts, Leads and Deals card. When a message arrives from an unknown number, a Lead or Contact is created automatically and the rep to line mapping is preserved.
You map each line to an Open Line; messages arrive in Bitrix24's own interface and bizproc automations are triggered. The AI bot can also answer Instagram, Facebook and web chats connected to Bitrix.
With a chat window embedded in the Contact card, you talk to the customer over WhatsApp/Telegram without leaving HubSpot. All incoming and outgoing messages are matched to the right person automatically.
FlexInbox brings your WhatsApp and Telegram conversations into one panel, links them to Zoho CRM or Bitrix24 records, and lets you reply automatically with an optional AI agent.
No. Your agent connects their own WhatsApp number with a QR code; no extra API setup or approval process is required.
Yes. You can connect both CRMs; FlexInbox can map users and lines to either side.
The moment an operator types from the panel or the phone, the AI goes quiet in that conversation. The AI also hands off to a human automatically when unsure, and you can review and correct every reply from the reports.
Each company's data is isolated (multi-tenant architecture), access is token-based, and conversations are shown only to authorized agents.
WhatsApp, Telegram, CRM and an AI agent, start free today, no credit card required.
