No technical skills needed. Connect your number with a QR code, authorize your CRM, train your assistant and go live. Three steps, a few minutes, one inbox.
No developer, no WhatsApp Business API application and no card details required to set up.
Each step takes a few minutes and leaves you with a live inbox.
Each agent links their WhatsApp or Telegram account by scanning a QR code from their own phone, just like connecting WhatsApp Web. The number is active within minutes, with media, voice notes, quoted replies and read receipts working from the first minute.
Authorize Zoho in one click, enter your Bitrix24 portal address and grant access, or connect your HubSpot account. Your users and records flow in automatically, and unknown numbers create records on their own.
Add your knowledge base, choose the working mode and assign it to your line. You can also skip this step, start with a human team only, and switch the AI agent on whenever you like.
The full journey from the moment a customer writes to the moment it is logged.
The message arrives. When a customer writes on WhatsApp or Telegram, the message lands instantly in your unified inbox through your connected number. A channel badge shows where it came from, and media, voice notes, location and quoted replies carry over exactly. Even when several agents share the same number, it is always clear who wrote each message and who owns the conversation.
It is recorded in the CRM. The conversation is linked to your CRM record at the same time. In Zoho an unknown number automatically becomes a Lead, Contact or Deal with owner sync, in Bitrix24 each line maps to an Open Line and shows up in the embedded widget on the CRM detail tab, and in HubSpot the conversation flows straight into the live chat on the Contact card. Every conversation history stays in one place, tied to the right record.
AI steps in and hands off to a human when needed. If you assigned an AI agent to the line, it answers routine questions using only your knowledge base (RAG), understands images and transcribes voice notes. When confidence is low, the customer asks for a human or a keyword is triggered, the conversation is automatically handed to an agent. The moment an operator types in that chat the AI goes silent and the human takes over, so the customer is never stuck between waiting and a robot.
Authorization is one time, everything after runs on its own.
Connect your Zoho account in one click and let your users flow in automatically.
Enter your portal address, grant access, and map each line to an Open Line.
Connect HubSpot and see conversations right on the Contact card.
Optional, but once it is on it takes a big share of your workload.
Add plain text, website crawling, FAQs and files (PDF, DOCX, CSV). The agent speaks only from your knowledge and does not make things up. You can set up multiple agents and separate knowledge bases per organization.
Pick one of three modes: Suggestion (drafts a reply, the operator approves), Semi-automatic (answers based on a confidence threshold) or Fully automatic (answers end to end and hands off to a human when needed).
Try the answers, refine them with the feedback loop (corrections improve the knowledge base), assign the agent to a line and go live. Response delay, follow-up messages and reports come ready to use.
This is what sets FlexInbox apart from classic enterprise integrations.
Agents connect their own number by QR, with no application, no approval wait and no monthly API fee.
The whole setup is done by clicking in the panel, with no developer or technical team needed.
It runs in the cloud, with nothing to download or install, ready the moment you open the browser.
QR, CRM authorization and assistant training take a few minutes, and your first conversation starts today.
You start for free with no credit card, then add lines one by one and scale.
The panel is multilingual with RTL support for Arabic, so your team works in their own language.
Yes. Connecting your number by QR takes a minute or two, CRM authorization is one click, and basic assistant training takes a few minutes. You can start your first conversation in the same session.
No. Agents connect their own number by scanning a QR code, the same way WhatsApp Web works. There is no API application, no approval wait and no extra API fee.
Yes. Start with just your human team and use the inbox. You can turn the AI agent on whenever you like, add a knowledge base and assign it to a line.
Yes. You can connect multiple WhatsApp and Telegram lines and assign a different team and AI agent to each one. Setup for Zoho, Bitrix24 and HubSpot is independent of one another.
The agent speaks only from your knowledge base and hands off to a human automatically when unsure. When an operator types in the chat, the AI goes silent. The corrections you make through the feedback loop also keep improving the knowledge base.
Connect your number by QR, authorize your CRM and, if you like, train your assistant. Start free today, no credit card needed.
