What Is FlexInbox?
FlexInbox is a cloud-based (SaaS) customer communication platform that lets businesses bring all their customer messages from WhatsApp and Telegram into a single inbox, integrate those conversations with Zoho CRM, Bitrix24 and HubSpot, and optionally answer them automatically with a trainable AI agent.
Agents connect their own WhatsApp/Telegram numbers with a QR code (the WhatsApp Business API is not required); every incoming and outgoing message is linked to the relevant CRM record, and teams manage customer communication from a single, multi-user panel.
Our Mission
To give small and medium-sized businesses an AI-powered customer communication experience that speaks to their CRMs and can be set up in minutes with their existing numbers, without the need for expensive, complex infrastructure.
Services We Offer
- A multichannel inbox that unifies WhatsApp and Telegram in a single panel
- Zoho CRM, Bitrix24 and HubSpot integrations (message from a record, automatic record creation, owner sync)
- A trainable AI customer support agent (suggestion / semi-automatic / fully automatic modes)
- Multi-user access, shared numbers, tagging, assignment and reporting
- Per-line subscription and AI credit packages
Company Information
FlexInbox is developed and operated by VRT Yazılım Bilişim ve Danışmanlık Hizm. Tic. Ltd. Şti.
- Legal name: VRT Yazılım Bilişim ve Danışmanlık Hizm. Tic. Ltd. Şti.
- Tax No: 9251287608
- MERSIS No: 0925128760800001
- Address: Nişantaş Mh. Demiryolu Cd. No:5/111 Selçuklu/Konya
- Phone: +90 850 307 43 15
- Email: destek@flexinbox.io
- Web: https://flexinbox.io
Contact
For any questions, requests or support, you can reach us at destek@flexinbox.io.