We turn customer conversations into
the company's memory.
The most valuable record a business holds is the place where it talks to its customer. In most companies that record sits scattered across the agents' personal phones. FlexInbox collects these conversations in a single inbox and writes them into the CRM you already use.
We collect scattered conversations in one place
FlexInbox is a cloud-based customer communication platform that collects customer messages arriving over WhatsApp and Telegram in a single inbox and writes those conversations into your CRM. Your team keeps working with its own number, and you see every conversation land on the right customer record.
- An inbox that brings WhatsApp and Telegram messages together in one panel
- Zoho CRM, Bitrix24, HubSpot and GoHighLevel connections
- Your own number connected by QR code, or a Meta-approved official line
- An AI assistant that answers with your own information
- Leads from Meta ads written into your CRM records
- Multiple users, tagging, assignment and reporting
Small teams deserve corporate infrastructure too
Tens of thousands of businesses talk to their customers over WhatsApp. For most of them, setting up a corporate messaging infrastructure is either expensive or a long project. So the conversations stay on the agents' phones: when someone leaves, the customer leaves too, nobody knows who answered what, and there is no way to measure where a sale came from.
We built FlexInbox so these businesses can get the same order without taking a new number, without waiting months for an application and without paying per person. Setup starts by scanning a QR code; when you grow, moving to an official line is inside the same panel.
We do as much as we say
When we describe the product, we write down its limits too. A rule learned after the contract costs more than a rule stated before the sale.
We do not hide the limits
We state plainly, on the pricing page and in the FAQ, what does not work on which line. We do not say "zero risk", because that decision is not ours to make.
Your number stays yours
You start with your own number; when you move to an official line, the app on your phone does not shut down. We do not make you announce a new number to your customers.
We do not charge per person
The price does not change no matter how many people you add to your team. The fee is set by the number of lines you connect; growing the team costs nothing extra.
Your data is yours
Conversations and records stay in your CRM. We do not use your data for advertising and we do not sell it.
Your team works in its own language
The panel opens in eight languages: English, German, French, Spanish, Portuguese, Russian, Arabic and Turkish. Teams in different countries use the same account in their own language.
We do not leave you alone at setup
The CRM connection is set up with an authorisation from the panel, while an official line goes through Meta's approval process; there is no separate setup fee.
Who you are working with
FlexInbox is developed and operated by VRT Yazılım Bilişim ve Danışmanlık Hizmetleri Ticaret Limited Şirketi.
- Legal name
- VRT Yazılım Bilişim ve Danışmanlık Hizm. Tic. Ltd. Şti.
- Tax number
- 9251287608
- MERSİS number
- 0925128760800001
- Address
- Nişantaş Mh. Demiryolu Cd. No:5/111 Selçuklu / Konya
- Phone
- +90 850 307 43 15
- support@flexinbox.io
- Web
- flexinbox.io
If you have a question, let us talk
Write to us with your questions about setup, pricing or fit. We reply the same day.