Security & Compliance
Your data is safe,
your processes compliant
FlexInbox protects your customer communication data at an enterprise level with KVKK processes, audit logging, at-rest encryption, multi-tenant data isolation, and role-based access. Your data belongs to you.
KVKK Compliance
Data rights, managed from the panel
Requests regarding the processing of personal data are handled directly from the panel. The process is transparent and auditable.
Data export
Export requests for a data subject's records are fulfilled through the panel, with data provided in a portable format.
Permanent deletion
Requests to permanently delete personal data are managed from the panel; the deletion is applied irreversibly.
Single-point management
Export and deletion requests are handled by an authorized user through the panel, without needing a separate channel.
Security Layers
Multi-layered protection
Your data is protected together by layers of encryption, isolation, auditing, and authorization.
At-rest encryption
CRM access keys — Bitrix24, Zoho, HubSpot, and GoHighLevel tokens — are stored encrypted in the database.
Multi-tenant data isolation
Each company's data is completely separate. No tenant can access another tenant's data.
Audit log
Critical administrative actions are recorded in the audit log; you can trace who did what, and when.
Role-based access
With Admin, Supervisor, and Agent roles, access is limited to only the areas a user is authorized for.
Token-based identity
Sessions are protected with token-based authentication; every request is authorized.
Domain-isolated login
White-label (agency) customers log in only through their own agency domain; access is isolated by domain.
Enterprise
Ready for enterprise use
It meets enterprise needs with multilingual access, official invoicing, and auditable administration.
8-language support
The panel interface is available in 8 languages, so your teams can work in their own language.
e-Invoice
An e-invoice is issued for corporate purchases, so your accounting processes run smoothly.
Transparent administration
With the audit log and role-based permissions, administrative actions stay transparent and auditable.
Our principles
Your data is yours
Your data belongs to you; you can export it or have it permanently deleted whenever you wish.
Your data is never shared with unauthorized third parties.
Each company's data is isolated from the others in a multi-tenant architecture.
Access is limited by role-based permissions, and critical actions are recorded in the audit log.
Start with a secure, compliant inbox
KVKK processes, at-rest encryption, multi-tenant isolation, and role-based access come with you by default. Get started free.