HubSpot Contact & Conversation sync
Connect your WhatsApp and Telegram numbers to HubSpot with a QR code. Every conversation lands on the relevant Contact timeline; manage your Deal pipeline and Tickets right from the chat, and reply automatically with an AI agent.
No WhatsApp Business API required · Contacts created automatically · Set up in minutes
CRM: HubSpot
Merve Kaya
online
HubSpot
Deal stage
Timeline
Manage your HubSpot record without leaving the chat
What it does
Every conversation, linked to the right Contact
FlexInbox matches your WhatsApp and Telegram conversations to your HubSpot records. Conversation context is never disconnected from your CRM.
Contact matching
Every conversation is matched to the relevant HubSpot Contact. When an unknown number comes in, a Contact is created automatically.
Logged to the timeline
Conversations are logged to the Contact timeline. Your team sees the entire communication history with a person in one place.
Deal & Ticket management
Manage your Deal pipeline and Tickets directly from the chat; owner-to-agent matching keeps ownership clear.
How it works
Connect to HubSpot in three steps
Go live without complex setup, API applications, or a developer.
Authorize your HubSpot account
Connect to your HubSpot account in a few clicks and authorize access to Contacts, Deals, and Tickets.
Connect WhatsApp/Telegram via QR
Each agent connects their own WhatsApp or Telegram number by scanning a QR code. No Business API required.
Let conversations flow to the timeline
Messages start flowing to the Contact timeline. Manage Deals and Tickets from the chat, and turn on the AI agent whenever you like.
Features
What the HubSpot integration offers
Contact matching & auto-creation
Conversations are matched to the relevant Contact; for an unknown number, a new Contact is created automatically.
Logged to the timeline
Incoming and outgoing messages are logged to the Contact timeline; the communication history stays complete.
Deal pipeline management
Advance Deal stages right from the chat screen; manage the opportunity without switching to the CRM.
Ticket support
Associate support Tickets with a conversation and track their status from the chat.
Owner ⇄ agent matching
The HubSpot owner is matched with the FlexInbox agent; ownership stays the same on both sides.
Automatic replies with AI
An agent trained with your own knowledge replies automatically to your customers on WhatsApp and Telegram.
Highlight
Live reflection to HubSpot from the chat screen
You don't need to switch over to HubSpot while messaging a customer. As the conversation progresses, the Contact is matched, the Deal is updated, and every step lands on the timeline.
Contact matched instantly
The number is automatically linked to the person in HubSpot; if there's no record, one is created.
Deal stage updated
Move the opportunity to the next stage from within the chat.
Timeline stays complete
The conversation is logged automatically; the team sees the person's history in one place.
Merve Kaya
CRM: HubSpot
Why FlexInbox
Practical and fast for HubSpot
No WhatsApp Business API required
You connect your own number with a QR code; there are no template approvals, per-message fees, or API applications.
AI agent included
An agent trained with your own knowledge handles conversations automatically with full HubSpot context.
Set up in minutes
Authorize your account, connect your number, and go live in no time.
Other integrations
Using a different CRM?
FlexInbox works with the most widely used CRMs. See the details on your own CRM's page.
→Bitrix24
Connects to Open Channels as a bot; a single AI responds across Instagram, Messenger, and web chat.
→Zoho CRM
Two-way sync with the Leads, Contacts, and Deals modules; manage stage and assignee from the chat.
→GoHighLevel
Agency scale with sub-account support; trigger Opportunity and workflow automations from the chat.
Frequently asked questions
Which HubSpot objects does it work with?+
It works with the Contact, Deal, and Ticket objects. It links conversations to Contacts, manages Deal stages, and associates Tickets.
Are new contacts created automatically?+
Yes. When a message arrives from an unknown number, a new Contact is created automatically in HubSpot and the conversation is linked to that record.
Is the WhatsApp Business API required?+
No. You connect your own number by scanning a QR code; no template approvals, per-message fees, or API applications are required.
How long does setup take?+
Authorizing your HubSpot account and connecting your number via QR takes minutes. After that, conversations start flowing to the timeline.
Connect WhatsApp and Telegram to HubSpot
Let every conversation land on the Contact timeline and manage your Deals and Tickets from the chat. Get started free — no credit card required.